Frequently asked questions

Who is therapy for?

Therapy has long been stigmatized as only necessary for those who have been diagnosed with a mental health issue, but that is far from the truth. Therapy can be for anyone who wants to increase self-awareness, promote personal growth. In therapy we will work together to address any concerns, issues, or struggles that you may be experiencing in your life. Sessions can offer a safe/supportive environment to help address/explore issues, solve problems or heal trauma. 

We all go through challenging situations/periods in our lives, and will need professional support at times. When we have a physical ailment we make an appointment with a doctor, our mental health is similar and deserves the same amount of attention. 

The length of therapy is a very unique and individualized. Length of treatment varies due to a variety of factors such as complexity and scope if issues to be addressed as well as your desire to continue. This can cause therapy to range from a few months to sometimes years, based on your needs and desire to continue treatment.

Is therapy confidential?

Yes the law does protect the confidentiality of all communication between a client and a psychotherapist, and no information is disclosed without prior written consent from the client. However, that are some exceptions to this such as:

• Suspected child/dependent adult/elder abuse. As mandated reporters psychotherapists are required to report this to the appropriate authorities immediately.

• If a client is threatening serious physical harm to another. A psychotherapist must report this immediately to the police and person being threatened.

• If the client intends to harm himself/herself, the therapist will make every effort to ensure the client’s safety including calling 911.

Confidentiality can all be further explained/discussed during the initial therapy session, if desired.

Can I use my insurance?

Yes. We currently accept some insurances such as:

• Aetna

• UnitedHealthcare

• UHC Student Resources

• Oxford Health Plans

• Oscar

• UMR

• Out-of-Network/ Out-of-pocket

What is “Out-of-Network”/”Out-of-pocket”?

“Out-of-Network(OON)” or sometimes referred to as “Out-of-pocket” simply means that we am not currently contracted (i.e. “In-Network”) with an insurance company. Insurance companies understand that they do not work with every single therapist and that all the therapists they work with many not have availability for their members. 

Your insurance plan may offer OON benefits, often when OON benefits are available insurance companies will reimburse somewhere between 60-80% of their reasonable and customary rate after your deductible has been met. It is also possible that you have met some or all of your deductible through other healthcare spending. 

We can provide you with a “Superbill” to submit to your insurance company to be reimbursed. However, please remember to check with your insurance company first to determine if your plan provides OON benefits.

How about medication?

In some cases the right course of treatment is both psychotherapy and medication. We are not medical doctors and cannot prescribe medication. However, if at any times you feel that you may benefit from medication we can provide referrals to medical prescribers.